Thank you for visiting our customer support page. We are committed to providing you with a safe and reliable service experience. If you are dissatisfied with your purchase or service, please feel free to contact us, and we will do our utmost to resolve the issue.
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FAQs

Can I remove item from the shopping cart?

Yes. if the order is not placed, you can remove the item from the shopping cart. But once you have placed the order, you can't delete any item from the order.

Can I modify or cancel my order?

If you did not pay for the order,then you can modify and reorder.

If you finish the payment for your order, you can cancel or modify it in 24 hours for any reason. If more than 24 hours, Please send a request to our customer service "service@zehaotech.com” representatives your order for assistance.

If I want to change information (such as color, size, shipping address, shipping method) of a paid order, what can I do?

We can only change those information for you if the order is not shipped out. Therefore please be more careful to place the order. If there are changes, contact us via service@zehaotech.com.

Why do I get less refund for the items sometimes?

Please be noted if there is a discount for your order,we will refund you the amount with the discount, that means we will refund what you actually pay for each item.

 What if I encounter other problems on your site?

Please take a picture of the problem you met or screenshot and send it to service@zehaotech.com so that we can handle the issue ASAP.